a) Lack of real-life experience from vendors: Most of the vendors who try to coach and guide dental offices to organize the process don’t have any real-life experience. From the outside, everything looks easy and perfect. However, in the real world, there are so many little things that you need to account for.
b) Complexities in ordering: The process of ordering dental supplies posed various challenges. The dental office had to determine what to order, and the appropriate quantities, and consider factors such as cost, delivery time, storage, and expiration dates. Inaccurate or incomplete descriptions from supply companies added to the difficulty of making informed decisions.
c) Risk of ordering incorrect items: Inaccurate or incomplete descriptions from supply companies added to the difficulty of making informed decisions. Ordering the wrong dental supplies could lead to wastage, delays, and complications in procedures. Insufficient descriptions and lack of clear information made it difficult for non-clinical personnel responsible for ordering to select the correct items.
d) Inventory management: Managing dental supplies efficiently was a challenge. Overordering could result in forgetting the location of stored items, while underordering could lead to shortages.